Online Business Tools to Improve Customer Experience

Do you have an e-commerce site? Or do you have a professional blog that’s meant to gain you more clients? If you are planning to increase interaction or simply make your website more helpful in your endeavor to improve your client base, these online tools might be what you’ve long been looking for:

1. Click and Connect Customer Service Tool

A phone to phone service from Jaduka that connects a user to a customer service representative with just one click.

2. Google Maps API

Online businesses with brick-and-mortar stores can benefit from this Google service. It embeds a customizable map on a website with the help of Javascript technology.

3. Web Video Tool

One of the advertising media that is gaining momentum is via online videos. Interactive Video Technologies is a DIY tool that can make webcasting a cinch if you have products or services that you’d like to demonstrate for promotional purposes.

I’d like to add Sitepal, which lets you create an animated character that can speak about your products/services.

Got any new online business tool that wasn’t mentioned here? Please feel free to share your secret on getting more clients to frequent your site and avail of your services.

Know more of these tools via Entrepreneur.

Tags: drive traffic, online video, Jaduka, Google maps, Sitepal